Contact us

Welcome

Most of our creations are inspired by nature's organic forms, colors, and textures, as well as, its creatures. While each piece is an object d'art, many of them also serves as a useful object. A celebration of the environment that nurtures us all, each creation is hand-crafted and one-of-a kind.

All of "In the Shade of the Sycamore Tree" creations are original designs and are individually hand-crafted by one of us - sometimes, by both! The handmade quality and creativity are what set our work apart from mass-produced products. Color, size, and texture variations contribute to the uniqueness of each piece.

We hope that you have as much fun looking and shopping as we have creating!

If you have Questions - Please contact us. We generally check our messages each evening after 8:00 P.M. (often sooner!)

Shipping details

Pending Credit Card or PayPal approval, orders placed by 9:00 pm (EST) will usually ship within 3-5 business days, possibly more if it is 'made to order'. At present, We use United States Postal Service to ship and will ship Parcel Post or First Class depending on size and weight of package.

Contact me if you need shipping outside of the United States.

Parcel Post and First Class Delivery will arrive within 3-5 business days, once it is presented to the post office (in most cases), to the contiguous U.S.

In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 10 business days for delivery, once the item is shipped

In rare occasions, a shipment may experience a delay in delivery and may not reach you in the time expected. If your expected delivery date has passed, please check your order status on-line. If this does not give provide you with an answer, please contact me us at cyvonneh@yahoo.com or click on "ask seller a question".

SEE REFUND POLICY BELOW FOR REFUNDS DUE TO BREAKAGE DURING SHIPPING

Refunds, returns & exchanges

ITEM NOT WHAT YOU EXPECTED?
I hope that you are satisfied with your purchase! All of " In the Shade of the Sycamore Tree" creations are original designs and are individually hand-crafted
by me. The handmade quality and creativity are what set my work apart from mass-produced products. Color, size, and texture variations contribute to the uniqueness of each piece and are not considered flaws. All weights and measurements are approximate. If, for any reason you are not satisfied with your purchases, you may return unused items within 3 days of purchase, and you will be given a refund through your Credit Card/Pay Pal. You must contact us before you return the item - cyvonneh@ yahoo.com

Please pack unused item/items in the original shipping box with its protective packing and insure for the proper amount. Please pack carefully, refunds will only be given to items that are not damaged when they are returned. Return shipping will be at the buyer's expense.

Refunds cannot be given on customized or special orders unless it was damaged in shipping.

Additional information

We always pack your purchases very carefully so that they will arrive safely.
We try to PACKAGE with 'Green' in mind and use recycled boxes and packing materials whenever possible. Please recycle again, if you are able.

You might be interested in the History of Glass Lampworking - Check out this link from Corning Museum of Glass - http://www.cmog.org/article/lamp

In the Shade of the Sycamore Tree : One-of-a-kind Handcrafted Pottery & Jewelry

We work with Glass and Clay. We find Magic in the way glass magically transforms light & color into a visual dance and how clay can be manipulated into so many forms and structures. We love the unlimited possibilities that each material gives us.
Making Shop Updates - Check Back Soon!

All of our creations are designed & individually handcrafted by Cindi or Justin - Sometimes by both!